Frequently Asked Questions

Yes! All our products are made from non-toxic materials and undergo safety testing. However, some products like magnetic balls contain small parts and are recommended for ages 14+. Always check the age recommendation on each product page.

Our magnetic balls are made from N52 grade neodymium iron boron (NdFeB), the strongest permanent magnet material available. They feature a triple-layer nickel-copper-nickel coating for durability and a smooth finish.

Most of our silicone products (Pop Its, Simple Dimples) can be cleaned with mild soap and water. For magnetic products, wipe with a dry cloth. Stress balls and squishy toys should be wiped with a damp cloth and air dried.

We stand behind our products! If your fidget toy breaks within 30 days of purchase under normal use, contact us for a free replacement. We want you to be completely satisfied with your purchase.

Absolutely! Our N52 grade magnets are the strongest available and can hold complex 3D structures. Each 5mm sphere has a pull force of approximately 0.9 lbs, providing secure connections for intricate builds.

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. All transactions are processed securely with 256-bit SSL encryption.

Yes! We offer automatic bulk discounts: 10% off 3+ items, 15% off 5+ items, and 20% off 10+ items. For larger wholesale orders, please contact us directly.

Orders can be modified or cancelled within 1 hour of placement before they enter processing. Contact our support team immediately if you need to make changes.

Yes! You can add gift wrapping to individual items during checkout for a small fee. We will include a gift receipt without pricing and add festive packaging.

Standard shipping is $5.99 (5-7 business days), or FREE on orders over $35! Priority shipping (2-3 business days) is $9.99, and express shipping (1-2 business days) is $14.99.

Yes! Once your order ships, you will receive an email with tracking information. You can also track your order status from your account dashboard.

Currently, we ship within the United States only. We are working to expand our shipping to select international markets soon. Sign up for our newsletter to be notified!

Orders placed before 2pm EST are processed same-day! Orders placed after 2pm are processed the next business day.

We offer hassle-free returns within 30 days of delivery. Items must be in original condition with packaging. Contact us to start a return and we will provide a prepaid shipping label.

If your order arrives damaged, contact us within 48 hours with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.

You can reach us via the Contact page or email support@fidgetwrld.com. We respond to all inquiries within 24 hours during business days (Monday-Friday, 9AM-5PM EST).

Yes! If you are not completely satisfied with your purchase, contact us within 30 days for a full refund or exchange. We want you to love your fidgets!